Please make your MS selections with love and care by reviewing all product information and sizing before making a purchase. Mallory Sophronia's attention to detail will be reflected back in your one-of-a-kind, handcrafted order.
Return Policy - Due to small volume production, every MS item and/ or gift card/ coupon is sold as is and cannot be returned or refunded. Please note: Mallory Sophronia merchandise purchased at independent boutiques and department stores may or may not be returned to the location where purchased. Please contact the individual boutique or store for their return policy.
Exchange Policy - MS will only exchange MallorySophronia.com items that are in original condition (unworn, unused, unaltered + unwashed). MS store credit may be issued when a desired item for exchange is out of stock or no longer in production. MS will not exchange the following items - intimates, swim and gift cards/ coupons. Exchanges are only valid if recieved by MS or post marked within 7 days of initial delivery date and proof of payment. Customers are responsible for all shipping and handling fees related to the exchange of a purchase. Please message MS before mailing your exchange with proof of purchase. When we approve your exchange you may send items back to MS using any trackable/ insured shipping method. Your exchange will usually be processed within 1-2 weeks. We’ll send you a message with your shipping invoice to confirm the exchange is ready for delivery. Once we have approved your shipping payment, we will contact you with a tracking number.
Feel free to message should you have any questions or concerns.
